At The Tiny Toadstool, we take great care in creating and packing each order. We want you to feel confident when shopping with us.
Change of Mind- Due to the nature of our handmade sensory play products, we do not accept returns or offer refunds for change of mind. Please read product descriptions carefully before purchasing and contact us if you have any questions.
Faulty, Damaged, or Incorrect Items- If your order arrives faulty, damaged, or incorrect, please contact us within 7 days of delivery with your order number and clear photos.We will assess the issue and, where appropriate, offer a replacement, refund, or store credit.
Refunds- Refunds are provided in line with Australian Consumer Law.Approved refunds will be processed to the original payment method within 5–10 business days. Shipping fees are non-refundable.
Contact Us- If you have any questions about returns or refunds, please contact us.